# Zoom Integration Guide
Source: https://docs.drymerge.com/integrations/zoom/page

Detailed instructions on adding, using, and removing the Zoom integration with DryMerge.

# Zoom Integration Guide

This guide provides comprehensive instructions on how to add, use, and remove the Zoom integration with DryMerge.

## Adding the Zoom Integration

You can add the Zoom integration to your DryMerge account in two ways:

### Method 1: Adding via Chat

1. Navigate to any chat interface in DryMerge
2. Type a request like "Connect Zoom" or "Add Zoom integration"
3. DryMerge will present a sign-in button for Zoom
4. Click the button and follow the authentication prompts
5. Grant the necessary permissions to connect your Zoom account
6. Once complete, you'll receive a confirmation message

### Method 2: Adding via Apps Menu

1. Go to the DryMerge dashboard
2. Click on "More" in the main navigation menu
3. Select "Show Apps" from the dropdown menu
4. Find the Zoom icon in the apps list
5. Click on the "Connect" button
6. Follow the authentication prompts to link your Zoom account
7. Grant the necessary permissions when prompted
8. You'll be redirected back to DryMerge with a success notification

## Using the Zoom Integration

To use the Zoom integration in your automations:

1. Navigate to the "Automation" section in the left panel of your DryMerge dashboard
2. Click "Create New Automation" or select an existing automation to edit
3. When adding a trigger or action, you'll see Zoom as an available integration
4. Select Zoom to see available triggers (such as "New Meeting Created") or actions (such as "Schedule Meeting")
5. Configure the Zoom trigger or action according to your automation needs
6. Complete the automation setup and activate it

You can also browse example automations that utilize Zoom by:

1. Going to the Automation Gallery
2. Using the integration filter to select Zoom
3. Exploring pre-built automations specifically designed for Zoom

## Removing the Zoom Integration

You can remove the Zoom integration in two ways:

### Method 1: Removing via Apps Menu

1. Go to the DryMerge dashboard
2. Click on "More" in the navigation menu
3. Select "Show Apps" from the dropdown
4. Find the Zoom icon in the list of connected apps
5. Click on the three-dot menu icon next to Zoom
6. Select "Delete" or "Remove Connection"
7. Confirm the removal when prompted

### Method 2: Removing via Connections Page

1. Go to the DryMerge dashboard
2. Click on "More" in the navigation menu
3. Select "Connections" from the dropdown
4. Find Zoom in your list of active connections
5. Click on the "Delete" or trash icon next to the Zoom connection
6. Confirm the removal when prompted

After removing the Zoom integration, any automations using Zoom will be disabled or may require reconfiguration.

## Troubleshooting

If you encounter any issues with your Zoom integration:

1. Ensure your Zoom account has the necessary permissions
2. Check if your Zoom OAuth token needs to be refreshed by reconnecting
3. Verify that your Zoom account subscription supports the API features you're trying to use
4. Contact DryMerge support if problems persist

For additional assistance, please contact our support team at [support@drymerge.com](mailto:support@drymerge.com).


# Deleting your DryMerge Account
Source: https://docs.drymerge.com/introduction/deleting-account/page

Instructions for deleting your DryMerge account and associated data.

## Deleting Your DryMerge Account

If you wish to delete your DryMerge account, please go to this [URL](https://drymerge.com/delete-account) and follow the instructions provided.

This will delete your account, all associated integration data, and any other data associated with your account on the DryMerge platform.

Please note that deleting your account is irreversible. All data, configurations, and history tied to your account will be erased.

If you have any questions, run into issues, or need assistance with the account deletion process, please don't hesitate to contact our support team at [support@drymerge.com](mailto:support@drymerge.com). We are here to help!

Thank you for using DryMerge. We are sorry to see you go and appreciate your time with our platform.


# What is DryMerge?
Source: https://docs.drymerge.com/introduction/what-is-dry-merge/page

An overview of DryMerge and its capabilities for automating workflows and integrations.

## Using the DryMerge Chat Interface

DryMerge provides a powerful and intuitive chat interface that allows you to create automations and integrations between your favorite tools using natural language. Simply describe what you want to happen in plain English, and DryMerge will set up the automation for you.

To get started, open up a chat with DryMerge. Explain the automation you'd like to create, specifying the tools involved (e.g. Gmail, Slack, Salesforce), the triggering event (e.g. receiving an email), and the desired action (e.g. posting a notification in Slack and updating Salesforce). For example, you could say: "When I receive an inflammatory email from a big customer, please notify me on Slack with a summary and update Salesforce." DryMerge will then confirm the details with you and set up the automation.

You can create all sorts of powerful workflows with DryMerge's chat interface. Want to automatically add new Hubspot contacts to a Google Sheet? Just ask DryMerge. Need to post new GitHub issues to a Linear project? Tell DryMerge and it'll handle it. Any automation you can describe involving the supported tools, DryMerge can set up for you in seconds via the chat. It's automation made easy through the power of natural language.

To start automating with DryMerge, head over to [drymerge.com/app](https://drymerge.com/app).


# Acceptable Use Policy
Source: https://docs.drymerge.com/legal-policies/acceptable-use/page

This acceptable use policy covers the products, services, and technologies (collectively referred to as the Products) provided by DryMerge under any ongoing agreement. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.

DryMerge customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

This policy was last reviewed on 12 September 2023.

### Fair use

We provide our facilities with the assumption your use will be "business as usual", as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged or capacity may be restricted.

We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users ("end-users") to likewise engage our Products with similar intent.

### Customer accountability

We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer’s permission. This responsibility also applies to anyone using our Products on an unauthorized basis as a result of the customer’s failure to put in place reasonable security measures.

By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.

If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.

### Prohibited activity

#### Copyright infringement and access to unauthorized material

Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn’t limited to:

1. any material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and
2. any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.

The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.

#### SPAM and unauthorized message activity

Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.

Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists ("messaging lists"). This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be "confirmed opt-in". Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list.

We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.

This spam and unauthorized message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products.

#### Unethical, exploitative, and malicious activity

Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn’t limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing and denial-of-service attacks.

Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorized to access the resource (e.g. "hacking", "cracking", "phreaking", etc.).

Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.

Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of or discriminate against any group or individual.

Other activities considered unethical, exploitative and malicious include:

1. Obtaining (or attempting to obtain) services from us with the intent to avoid payment;
2. Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;
3. The unauthorized access, alteration or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;
4. Using our facilities to interfere with the use of our facilities and network by other customers or authorized individuals;
5. Publishing or transmitting any content of links that incite violence, depict a violent act, depict child pornography or threaten anyone’s health and safety;
6. Any act or omission in violation of consumer protection laws and regulations;
7. Any violation of a person’s privacy.

Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.

#### Unauthorized use of DryMerge property

We prohibit the impersonation of DryMerge, the representation of a significant business relationship with DryMerge, or ownership of any DryMerge property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.

#### About this policy

This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.

We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:

* the date the customer uses our Products after we publish the revised version on our website; or
* 30 days after we publish the revised version on our website.


# Cookie Policy
Source: https://docs.drymerge.com/legal-policies/cookie-policy/page

Information about how DryMerge uses cookies and similar tracking technologies

**Effective Date:** October 22, 2025\
**Last Updated:** October 22, 2025

This Cookie Policy explains how DryMerge, Inc. ("DryMerge," "we," "us," or "our") uses cookies and similar tracking technologies on our website at [https://drymerge.com](https://drymerge.com) and our application platform (collectively, the "Services").

By using our Services, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through our cookie consent banner or your browser settings.

## What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work more efficiently, provide information to website owners, and improve user experience.

Cookies can be "persistent" or "session" cookies:

* **Session cookies** are temporary and expire when you close your browser
* **Persistent cookies** remain on your device for a set period or until you delete them

## Similar Technologies

In addition to cookies, we may use other tracking technologies such as:

* **Web beacons (pixels):** Small graphic images that help us analyze user behavior and campaign effectiveness
* **Local storage:** Browser-based storage that allows websites to store data locally on your device
* **SDKs and APIs:** Software development kits that help us collect analytics and usage data

## Types of Cookies We Use

### 1. Necessary Cookies (Always Active)

These cookies are essential for the operation of our Services. They enable core functionality such as security, authentication, and basic navigation. You cannot opt out of these cookies as they are required for the Services to function properly.

| Cookie Name           | Provider             | Purpose                                                | Duration  | Type        |
| --------------------- | -------------------- | ------------------------------------------------------ | --------- | ----------- |
| `session_id`          | DryMerge             | Maintains user session state                           | Session   | First-party |
| `csrf_token`          | DryMerge             | Security protection against cross-site request forgery | Session   | First-party |
| `auth_token`          | DryMerge             | User authentication                                    | 30 days   | First-party |
| `consent_preferences` | Delve Cookie Consent | Stores your cookie consent preferences                 | 12 months | First-party |

### 2. Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously. This helps us improve the user experience and performance of our platform.

| Cookie Name | Provider         | Purpose                                        | Duration | Type        |
| ----------- | ---------------- | ---------------------------------------------- | -------- | ----------- |
| `_ga`       | Google Analytics | Distinguishes unique users                     | 2 years  | Third-party |
| `_ga_*`     | Google Analytics | Maintains session state                        | 2 years  | Third-party |
| `_gid`      | Google Analytics | Distinguishes unique users                     | 24 hours | Third-party |
| `ph_*`      | PostHog          | Product analytics and feature usage tracking   | 1 year   | Third-party |
| `posthog_*` | PostHog          | Session identification and user behavior       | 1 year   | Third-party |
| `vector_*`  | Vector           | User session tracking and conversion analytics | 1 year   | Third-party |

**What we collect:**

* Page views and navigation patterns
* Feature usage and interactions
* Time spent on pages
* Browser type and device information
* Referral sources
* Anonymized user behavior

**Purpose:**

* Understand how users interact with our Services
* Identify popular features and areas for improvement
* Optimize website performance
* Track conversion rates and user engagement

**Third-party services:**

* **Google Analytics:** [Privacy Policy](https://policies.google.com/privacy) | [Opt-out](https://tools.google.com/dlpage/gaoptout)
* **PostHog:** [Privacy Policy](https://posthog.com/privacy) | Self-hosted analytics with enhanced privacy
* **Vector:** [Privacy Policy](https://vector.co/privacy) | User session tracking

### 3. Marketing Cookies (Optional)

These cookies track your online activity to help us deliver more relevant advertising and measure the effectiveness of marketing campaigns.

| Cookie Name | Provider            | Purpose                             | Duration | Type        |
| ----------- | ------------------- | ----------------------------------- | -------- | ----------- |
| `_gcl_au`   | Google Ads          | Conversion tracking and remarketing | 3 months | Third-party |
| `ads_*`     | Various ad networks | Display targeted advertisements     | Varies   | Third-party |

**What we collect:**

* Pages visited and content viewed
* Clicks on advertisements
* Conversion events
* Marketing campaign sources

**Purpose:**

* Display relevant advertisements on other websites
* Measure ad campaign effectiveness
* Retarget visitors who haven't converted
* Optimize marketing spend

## Cookie Management

### Managing Cookie Preferences

You have several options to control and manage cookies:

**1. Cookie Consent Banner**

When you first visit our website, you'll see a cookie consent banner where you can:

* Accept all cookies
* Reject optional cookies (only necessary cookies will be used)
* Customize your preferences by category

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

**2. Browser Settings**

Most web browsers allow you to control cookies through their settings. You can typically:

* View and delete cookies
* Block third-party cookies
* Block all cookies (may affect website functionality)
* Set cookies to be automatically deleted when you close your browser

**Common browsers:**

* [Chrome Cookie Settings](https://support.google.com/chrome/answer/95647)
* [Firefox Cookie Settings](https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop)
* [Safari Cookie Settings](https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac)
* [Edge Cookie Settings](https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09)

**3. Opt-Out Tools**

You can opt out of specific tracking technologies:

* **Google Analytics:** [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout)
* **Google Ads:** [Ads Settings](https://adssettings.google.com/)
* **Network Advertising Initiative:** [NAI Opt-out](https://optout.networkadvertising.org/)
* **Digital Advertising Alliance:** [DAA WebChoices](https://optout.aboutads.info/)

### Impact of Blocking Cookies

If you choose to block or delete cookies:

* **Necessary cookies:** Disabling these will affect core functionality and may prevent you from using the Services
* **Analytics cookies:** Disabling these won't affect functionality but will prevent us from improving our Services based on user behavior
* **Marketing cookies:** Disabling these won't affect functionality but may result in less relevant advertising

## Cookies Set by Third-Party Integrations

When you connect third-party services to DryMerge (such as Gmail, Slack, HubSpot, etc.), those services may set their own cookies subject to their respective privacy policies and cookie policies. We recommend reviewing the privacy policies of any third-party services you connect to your DryMerge account.

## Do Not Track Signals

Some browsers support a "Do Not Track" (DNT) signal that requests websites not to track user activity. Our Services currently do not respond to DNT signals because there is no universal standard for how to interpret and respond to these signals. However, you can manage tracking through our cookie consent banner and browser settings as described above.

## Data Retention

Cookies are stored for the durations specified in the tables above. You can delete cookies at any time through your browser settings. When cookies expire or are deleted, the information they contain is no longer accessible.

## Cookies and Personal Data

Some cookies may collect information that can be considered personal data under the General Data Protection Regulation (GDPR) and other privacy laws. When we collect personal data through cookies, we process it in accordance with our [Privacy Policy](/legal-policies/privacy-policy/page) and applicable data protection laws.

**Your rights:**

* Right to access your data
* Right to correct inaccurate data
* Right to delete your data ("right to be forgotten")
* Right to restrict processing
* Right to data portability
* Right to object to processing
* Right to withdraw consent

To exercise these rights, please contact us at [privacy@drymerge.com](mailto:privacy@drymerge.com).

## International Data Transfers

Some of our cookie providers are based in countries outside the European Economic Area (EEA). When data is transferred to these countries, we ensure appropriate safeguards are in place, including:

* Standard Contractual Clauses (SCCs) approved by the European Commission
* Adequacy decisions by the European Commission
* Privacy Shield certification (where applicable)

For more information, see our [Data Processing Agreement](/legal-policies/data-processing-agreement/page).

## Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children through cookies or any other means. If you believe we have inadvertently collected information from a child, please contact us immediately at [privacy@drymerge.com](mailto:privacy@drymerge.com).

## Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by:

* Posting a notice on our website
* Updating the "Last Updated" date at the top of this policy
* Sending an email to registered users (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

## Contact Us

If you have questions or concerns about this Cookie Policy or our use of cookies, please contact us:

**DryMerge, Inc.**\
Data Protection Officer\
Email: [privacy@drymerge.com](mailto:privacy@drymerge.com)\
Website: [https://drymerge.com](https://drymerge.com)

For general privacy inquiries, see our [Privacy Policy](/legal-policies/privacy-policy/page).

***

## Additional Resources

* [Privacy Policy](/legal-policies/privacy-policy/page)
* [Terms of Service](/legal-policies/terms-of-service/page)
* [Data Processing Agreement](/legal-policies/data-processing-agreement/page)
* [Sub-processor List](/legal-policies/subprocessors/page)
* [Acceptable Use Policy](/legal-policies/acceptable-use/page)

***

**Consent Management**

By using our Services, you acknowledge that you have read and understood this Cookie Policy. You can manage your cookie preferences through our cookie consent banner, which appears when you first visit our site. You can update your preferences at any time by clicking "Cookie Settings" in the footer of our website.


# Data Processing Agreement
Source: https://docs.drymerge.com/legal-policies/data-processing-agreement/page

DryMerge's Data Processing Agreement (DPA) for GDPR compliance

**Effective Date:** October 22, 2025\
**Last Updated:** October 22, 2025

This Data Processing Agreement ("DPA") forms part of the Terms of Service or other written or electronic agreement between DryMerge, Inc. ("DryMerge," "we," "us," or "our") and the entity or person agreeing to these terms ("Customer," "you," or "your") for the provision of DryMerge's automation platform services (the "Services").

This DPA supplements the Terms of Service and applies where and only to the extent that DryMerge processes Personal Data on behalf of Customer in the course of providing the Services and such Personal Data is subject to Data Protection Laws of the European Union, the European Economic Area and/or their member states, Switzerland and/or the United Kingdom.

## 1. Definitions

**"Controller"** means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.

**"Data Protection Laws"** means all laws and regulations, including laws and regulations of the European Union, the European Economic Area and their member states, Switzerland and the United Kingdom, applicable to the Processing of Personal Data under the Agreement.

**"Data Subject"** means the identified or identifiable natural person to whom Personal Data relates.

**"GDPR"** means the General Data Protection Regulation (EU) 2016/679.

**"Personal Data"** means any information relating to an identified or identifiable natural person that is processed by DryMerge on behalf of Customer in the course of providing the Services.

**"Processing"** means any operation or set of operations performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

**"Processor"** means a natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller.

**"Standard Contractual Clauses"** or **"SCCs"** means the standard contractual clauses for the transfer of personal data to processors established in third countries which do not ensure an adequate level of data protection, as described in Article 46 of the GDPR.

**"Sub-processor"** means any Processor engaged by DryMerge to assist in fulfilling its obligations with respect to providing the Services pursuant to the Agreement.

## 2. Roles and Scope of Processing

### 2.1 Role of the Parties

Customer is the Controller of Personal Data, and DryMerge is the Processor. DryMerge will process Personal Data only on behalf of and in accordance with Customer's documented instructions.

### 2.2 Customer's Instructions

Customer instructs DryMerge to process Personal Data as necessary to:

* Provide the Services in accordance with the Terms of Service
* Comply with other documented instructions provided by Customer that are consistent with the Terms of Service
* Process data as further specified in the Agreement

Customer will ensure that its instructions comply with Data Protection Laws. DryMerge will inform Customer if, in DryMerge's opinion, Customer's instructions infringe Data Protection Laws.

### 2.3 Details of Processing

**Subject Matter:** The provision of automation platform services that enable workflow automation and integration between various software applications.

**Duration:** The term of the Agreement.

**Nature and Purpose of Processing:** DryMerge will process Personal Data as necessary to provide the Services, including:

* Workflow automation execution
* Data synchronization between integrated applications
* AI-powered chatbot responses (only when explicitly enabled by Customer)
* Platform analytics and performance monitoring

**Categories of Data Subjects:**

* Customer's employees, contractors, and authorized users
* Customer's end users and contacts
* Other individuals whose Personal Data is provided to DryMerge by Customer

**Types of Personal Data:**

* Contact information (name, email address, phone number)
* Authentication data (usernames, encrypted passwords)
* Communication data (messages, email content)
* CRM data (contact records, company information, deal information)
* Calendar data (events, attendees, meeting details)
* Task and project management data
* Any other data Customer chooses to input into the Services

## 3. Sub-processors

### 3.1 Authorized Sub-processors

Customer acknowledges and agrees that DryMerge may engage Sub-processors to process Personal Data on Customer's behalf. A current list of Sub-processors is available at [https://docs.drymerge.com/legal-policies/subprocessors/page](/legal-policies/subprocessors/page).

### 3.2 Sub-processor Changes

DryMerge will provide Customer with at least 30 days' prior notice of the addition or replacement of any Sub-processor by updating the Sub-processor list and sending an email notification to Customer's account email address. Customer may object to DryMerge's use of a new Sub-processor by notifying DryMerge promptly in writing within 10 business days of receipt of DryMerge's notice. If Customer objects, DryMerge will use reasonable efforts to make available to Customer a change in the Services or recommend a commercially reasonable change to Customer's configuration or use of the Services to avoid processing of Personal Data by the objected-to new Sub-processor.

### 3.3 Sub-processor Obligations

DryMerge will:

* Enter into a written agreement with each Sub-processor containing data protection obligations substantially similar to those in this DPA
* Remain responsible for each Sub-processor's compliance with the obligations of this DPA
* Be liable to Customer for the acts and omissions of Sub-processors to the same extent DryMerge would be liable if performing the services of each Sub-processor directly

## 4. Security

### 4.1 Security Measures

DryMerge will implement and maintain appropriate technical and organizational measures to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data. These measures include:

**Technical Measures:**

* Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
* Multi-factor authentication for administrative access
* Regular security testing and vulnerability assessments
* Secure software development lifecycle practices
* Network security and firewall protections
* Intrusion detection and prevention systems
* Regular backups with encryption

**Organizational Measures:**

* Access controls and least-privilege principles
* Background checks for employees with access to Personal Data
* Confidentiality agreements with employees and contractors
* Security awareness training
* Incident response procedures
* Vendor security assessments
* Regular security audits and reviews

### 4.2 Updates to Security Measures

DryMerge may update or modify the security measures from time to time, provided that such updates and modifications do not result in the degradation of the overall security of the Services.

## 5. Data Subject Rights

### 5.1 Customer Responsibility

Customer is responsible for responding to requests from Data Subjects to exercise their rights under Data Protection Laws (including access, correction, deletion, restriction, portability, and objection).

### 5.2 DryMerge Assistance

Taking into account the nature of the Processing, DryMerge will assist Customer by appropriate technical and organizational measures, insofar as this is possible, to fulfill Customer's obligations to respond to requests from Data Subjects. DryMerge will:

* Provide Customer with the ability to access, correct, and delete Personal Data through the Services
* Forward to Customer any Data Subject request received by DryMerge within 5 business days of receipt
* Not respond directly to Data Subject requests without Customer's prior written authorization

### 5.3 Customer Reimbursement

If DryMerge's assistance requires resources beyond normal operations, Customer will reimburse DryMerge for reasonable costs incurred in providing such assistance.

## 6. Data Breach Notification

DryMerge will notify Customer without undue delay after becoming aware of any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data ("Security Incident"). Such notification will include:

* A description of the nature of the Security Incident
* The categories and approximate number of Data Subjects and Personal Data records affected
* The likely consequences of the Security Incident
* Measures taken or proposed to address the Security Incident and mitigate its possible adverse effects

DryMerge will make reasonable efforts to identify the cause of such Security Incident and take steps to remediate the cause to the extent within DryMerge's control.

## 7. Data Transfers

### 7.1 International Transfers

Customer acknowledges that DryMerge may transfer and process Personal Data to and in the United States and other countries where DryMerge or its Sub-processors maintain facilities.

### 7.2 Transfer Mechanisms

Where Personal Data is transferred from the European Economic Area, the United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of data protection, DryMerge will ensure that appropriate safeguards are in place, including:

* Standard Contractual Clauses approved by the European Commission
* Other lawful transfer mechanisms as approved by relevant data protection authorities

### 7.3 Supplementary Measures

DryMerge implements supplementary measures to ensure adequate protection of Personal Data during international transfers, including:

* Encryption of data in transit and at rest
* Access controls and authentication mechanisms
* Regular security assessments and audits
* Contractual commitments from Sub-processors

## 8. Data Retention and Deletion

### 8.1 Retention

DryMerge will retain Personal Data for as long as necessary to provide the Services or as required by law. Customer may delete Personal Data at any time through the Services interface.

### 8.2 Deletion Upon Termination

Upon termination or expiration of the Agreement, DryMerge will delete or return all Personal Data to Customer as requested, unless retention is required by applicable law. The deletion will occur within 90 days of termination, except where:

* Retention is required by applicable law
* The Personal Data has been anonymized
* Deletion is not technically feasible (in which case DryMerge will cease processing and implement appropriate security measures)

### 8.3 Certification of Deletion

Upon Customer's request, DryMerge will provide written certification that Personal Data has been deleted in accordance with this section.

## 9. Audit Rights

### 9.1 Compliance Verification

DryMerge will make available to Customer information reasonably necessary to demonstrate compliance with this DPA.

### 9.2 Certifications and Reports

Upon reasonable request, DryMerge will provide Customer with copies of relevant security certifications and audit reports, subject to confidentiality obligations.

### 9.3 On-site Audits

Customer may conduct audits of DryMerge's compliance with this DPA, provided that:

* Customer provides at least 30 days' prior written notice
* Audits are conducted no more than once per year
* Audits are conducted during regular business hours with minimal disruption
* Customer bears all costs associated with the audit
* Customer enters into a reasonable confidentiality agreement

DryMerge may require that such audits be conducted by an independent third-party auditor reasonably acceptable to DryMerge.

## 10. Cooperation and Data Protection Impact Assessment

DryMerge will provide reasonable cooperation and assistance to Customer in connection with:

* Customer's data protection impact assessments, when required under Data Protection Laws
* Prior consultations with data protection authorities, when required under Data Protection Laws
* Customer's compliance with Data Protection Laws

Such assistance will be at Customer's expense if it requires resources beyond normal operations.

## 11. Liability and Indemnification

### 11.1 Liability Cap

Each party's liability arising out of or related to this DPA will be subject to the limitations of liability set forth in the Terms of Service.

### 11.2 Indemnification

Customer will indemnify, defend, and hold harmless DryMerge from and against all claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

* Customer's violation of Data Protection Laws
* Customer's instructions that violate Data Protection Laws
* Processing of Personal Data by DryMerge in accordance with Customer's instructions

## 12. Term and Termination

This DPA will remain in effect for as long as DryMerge processes Personal Data on behalf of Customer or until termination of the Agreement, whichever occurs first.

## 13. General Provisions

### 13.1 Amendments

DryMerge may update this DPA from time to time to reflect changes in Data Protection Laws, business practices, or regulatory requirements. Updated versions will be posted at [https://docs.drymerge.com/legal-policies/data-processing-agreement/page](/legal-policies/data-processing-agreement/page).

### 13.2 Severability

If any provision of this DPA is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

### 13.3 Governing Law

This DPA will be governed by the same laws as specified in the Terms of Service.

### 13.4 Entire Agreement

This DPA, together with the Terms of Service, constitutes the entire agreement between the parties regarding the subject matter hereof.

## 14. Contact Information

For questions or concerns regarding this DPA, please contact:

**DryMerge, Inc.**\
Data Protection Officer\
Email: [privacy@drymerge.com](mailto:privacy@drymerge.com)\
Address: \[Company Address]

For data subject requests or privacy inquiries:\
Email: [privacy@drymerge.com](mailto:privacy@drymerge.com)


# Limited Use Disclosure
Source: https://docs.drymerge.com/legal-policies/limited-use/page

DryMerge's commitment to data privacy and compliance with Google's API Services User Data Policy.

## Limited Use Disclosure

At DryMerge, we prioritize your data privacy. Our use of information obtained from Google APIs is in strict compliance with the [Google API Services User Data Policy](https://developers.google.com/terms/api-services-user-data-policy), including its Limited Use requirements. This ensures that your data is handled responsibly and with the utmost respect for your privacy. We are committed to using this data solely for enhancing our services and providing you with a personalized experience, adhering to the principles of transparency and security.


# Privacy Policy
Source: https://docs.drymerge.com/legal-policies/privacy-policy/page

Your privacy is important to us. It is DryMerge's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://drymerge.com, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 22 January 2024.

Last updated: 14 February 2024

## Use of Data for Integration with External Software Products

It's important to highlight how we use data in relation to integrations with external software products. We are a platform that relies on the integration of user data to enhance the functionality of our services, specifically our embeddable chatbot and its interactions with various software products.

### AI Models: OpenAI Integration

* **Purpose:** We exclusively utilize OpenAI's `GPT` APIs to serve our chatbot's responses.
* **Explicit Consent:** We only share data obtained through external integrations with AI models through an explicit AI checkbox when creating automations.
* **Data Sharing:** Only the necessary data is shared with AI models to perform their tasks, ensuring minimal data exposure.
* **Data Storage:** No data is stored by OpenAI. All data is processed in real-time and not stored for future use. OpenAI's privacy policy can be found [here](https://openai.com/privacy/).
* **Model Training:** We do not use user data to train AI models. Further, OpenAI does not train their models on DryMerge user data.

### Google Data Usage

#### Overview

In particular, with respect to Google user data:

1. **Strict Privacy**: Google user data is handled with strict confidentiality. It remains private and is only accessible within the user's scope on the underlying service's API.

2. **Data Utilization**:

* The primary use of Google data is to enable our chatbot to respond to user requests with personalized messages.
* It also allows users to import data from supported websites into their Google tools, but only upon user request.

3. **Data Removal**: If a user requests the removal of their data, DryMerge will promptly delete it from our systems and also ensure its removal from the indexes of the underlying services.

#### Compliance with Google's Privacy Policy Requirements

In line with Google's API Service User Data Policy, our privacy policy and in-product privacy notifications clearly describe how we access, use, store, or share Google user data. The use of this data is strictly limited to the purposes outlined in this privacy policy.

### Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.

### Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

### Personal Information

We may ask for personal information — for example, when you register an account or when you contact us — which may include one or more of the following:

* Email

### User-Generated Content

We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication, processing, or usage on our platform. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.

#### Transaction Data

Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.

### Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

### Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

* Register for an account
* Purchase a subscription
* Use a mobile device or web browser to access our content
* Contact us via email, social media, or on any similar technologies
* When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

* to provide you with our platform's core features and services
* to contact and communicate with you
* to enable you to access and use our website, associated applications, and associated social media platforms
* for internal record keeping and administrative purposes
* to comply with our legal obligations and resolve any disputes that we may have
* to attribute any content (e.g. posts and comments) you submit that we publish on our website
* for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you provide us with your location, we may combine this with general information about currency and language to provide you with an enhanced experience of our site and service.

#### Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

#### How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

### Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

### Disclosure of Personal Information to Third Parties

We may disclose personal information to:

* a parent, subsidiary or affiliate of our company
* third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, providers, professional advisors, and payment systems operators
* our employees, contractors, and/or related entities
* our existing or potential agents or business partners
* credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
* courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
* an entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:

* Stripe

### International Transfers of Personal Information

The personal information we collect is stored and/or processed in United States, or where we or our partners, affiliates, and third-party providers maintain facilities.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

### Your Rights and Controlling Your Personal Information

**Your choice:** By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

**Information from third parties:** If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

**Marketing permission:** If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

**Access:** You may request details of the personal information that we hold about you.

**Correction:** If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

**Non-discrimination:** We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example processing transaction data), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

**Notification of data breaches:** We will comply with laws applicable to us in respect of any data breach.

**Complaints:** If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

**Unsubscribe:** To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

### Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

### Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

### Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

### Additional Disclosures for California Compliance (US)

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

To make such a request, please contact us using the details provided in this privacy policy with "Request for California privacy information" in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organisations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.

#### Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser "Do Not Track" signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.

#### CCPA-permitted financial incentives

In accordance with your right to non-discrimination, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels for the goods or services we provide.

Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

#### California Notice of Collection

In the past 12 months, we have collected the following categories of personal information enumerated in the California Consumer Privacy Act:

* Identifiers, such as name, email address, phone number, account name, IP address, and an ID or number assigned to your account.
* Inferences, such as information about your interests, preferences and favorites.

For more information on information we collect, including the sources we receive information from, review the "Information We Collect" section. We collect and use these categories of personal information for the business purposes described in the "Collection and Use of Information" section, including to provide and manage our Service.

#### Right to Know and Delete

If you are a California resident, you have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

* The categories of personal information we have collected about you;
* The categories of sources from which the personal information was collected;
* The categories of personal information about you we disclosed for a business purpose or sold;
* The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
* The business or commercial purpose for collecting or selling the personal information; and
* The specific pieces of personal information we have collected about you.

To exercise any of these rights, please contact us using the details provided in this privacy policy.

#### Shine the Light

If you are a California resident, in addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by California’s "Shine the Light" with third parties and affiliates for their own direct marketing purposes.

To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include "California Privacy Rights Request" in the first line of the description and include your name, street address, city, state, and ZIP code.

### Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Edward Frazer\
[edward@drymerge.com](mailto:edward@drymerge.com)


# Sub-processor List
Source: https://docs.drymerge.com/legal-policies/subprocessors/page

List of third-party sub-processors used by DryMerge to process customer data

**Last Updated:** October 22, 2025

This page lists the third-party sub-processors that DryMerge, Inc. ("DryMerge") uses to process customer data in connection with providing our Services. This list is maintained in accordance with our [Data Processing Agreement](/legal-policies/data-processing-agreement/page).

## Notification of Changes

DryMerge will provide at least 30 days' prior notice of the addition or replacement of any sub-processor by updating this page and sending an email notification to your account email address. You may subscribe to notifications by contacting [privacy@drymerge.com](mailto:privacy@drymerge.com).

## Infrastructure and Hosting Sub-processors

| Sub-processor                 | Purpose                                         | Data Processed                                                                    | Location      | Privacy/DPA Link                                 |
| ----------------------------- | ----------------------------------------------- | --------------------------------------------------------------------------------- | ------------- | ------------------------------------------------ |
| **Amazon Web Services (AWS)** | Cloud infrastructure, data storage, and hosting | All customer data including personal information, workflow data, and integrations | United States | [AWS DPA](https://aws.amazon.com/service-terms/) |

## AI and Machine Learning Sub-processors

| Sub-processor | Purpose                                                                             | Data Processed                                                  | Location      | Privacy/DPA Link                                              |
| ------------- | ----------------------------------------------------------------------------------- | --------------------------------------------------------------- | ------------- | ------------------------------------------------------------- |
| **OpenAI**    | AI model inference for chatbot responses (only when explicitly enabled by customer) | Message text, automation context (when AI features are enabled) | United States | [OpenAI Privacy Policy](https://openai.com/privacy/)          |
| **Anthropic** | AI model inference for chatbot responses (only when explicitly enabled by customer) | Message text, automation context (when AI features are enabled) | United States | [Anthropic Privacy Policy](https://www.anthropic.com/privacy) |

**Important Note on AI Processing:**

* AI processing is **opt-in only** and requires explicit customer consent through an AI checkbox when creating automations
* OpenAI and Anthropic do not store customer data or use it to train their models
* Only the minimum necessary data is shared for inference purposes
* All processing is done in real-time without long-term storage

## Analytics and Monitoring Sub-processors

| Sub-processor        | Purpose                                      | Data Processed                                              | Location           | Privacy/DPA Link                                                          |
| -------------------- | -------------------------------------------- | ----------------------------------------------------------- | ------------------ | ------------------------------------------------------------------------- |
| **PostHog**          | Product analytics and feature usage tracking | User behavior data, anonymized usage metrics, feature flags | United States / EU | [PostHog DPA](https://posthog.com/dpa)                                    |
| **Google Analytics** | Website analytics                            | Page views, user interactions, anonymized browsing data     | United States      | [Google Analytics DPA](https://business.safety.google/adsprocessorterms/) |

## Payment Processing Sub-processors

| Sub-processor | Purpose                                        | Data Processed                                         | Location      | Privacy/DPA Link                           |
| ------------- | ---------------------------------------------- | ------------------------------------------------------ | ------------- | ------------------------------------------ |
| **Stripe**    | Payment processing and subscription management | Payment information, billing details, transaction data | United States | [Stripe DPA](https://stripe.com/legal/dpa) |

## Communication Sub-processors

| Sub-processor         | Purpose                                  | Data Processed                                    | Location      | Privacy/DPA Link                                                    |
| --------------------- | ---------------------------------------- | ------------------------------------------------- | ------------- | ------------------------------------------------------------------- |
| **SendGrid** (Twilio) | Transactional email delivery             | Email addresses, email content, delivery metadata | United States | [Twilio DPA](https://www.twilio.com/legal/data-protection-addendum) |
| **Slack**             | Internal team communications and support | Support ticket content, customer inquiries        | United States | [Slack DPA](https://slack.com/trust/data-processing-addendum)       |

## Integration Platform Sub-processors

DryMerge connects to various third-party platforms on behalf of customers. When a customer authorizes an integration, data may be processed by:

| Integration Category     | Examples                                          | Data Processed                                              | Note                          |
| ------------------------ | ------------------------------------------------- | ----------------------------------------------------------- | ----------------------------- |
| **CRM Systems**          | HubSpot, Salesforce, Attio, Pipedrive             | Contact data, company data, deal information, activity logs | Customer-controlled via OAuth |
| **Communication Tools**  | Gmail, Outlook, Slack, Microsoft Teams            | Email content, messages, calendar events, contacts          | Customer-controlled via OAuth |
| **Productivity Apps**    | Google Workspace, Microsoft 365, Notion, Airtable | Documents, spreadsheets, databases, project data            | Customer-controlled via OAuth |
| **E-commerce Platforms** | Shopify, WooCommerce, Stripe                      | Order data, customer information, product catalogs          | Customer-controlled via OAuth |
| **Marketing Tools**      | Mailchimp, ActiveCampaign, Intercom               | Contact lists, campaign data, subscriber information        | Customer-controlled via OAuth |

**Important:** These integrations are established directly by customers through OAuth authorization. DryMerge acts as a conduit to facilitate data synchronization as instructed by the customer. Each integration platform has its own privacy policy and DPA, which customers should review.

## Data Transfer Mechanisms

For sub-processors located outside the European Economic Area (EEA), DryMerge ensures adequate data protection through:

* **Standard Contractual Clauses (SCCs):** Approved by the European Commission for international data transfers
* **Adequacy Decisions:** Relying on adequacy decisions where applicable
* **Supplementary Measures:** Including encryption, access controls, and contractual commitments

## Sub-processor Security Requirements

All sub-processors are required to:

* Implement appropriate technical and organizational security measures
* Process data only in accordance with documented instructions
* Ensure confidentiality of personnel with access to personal data
* Assist with data subject rights requests and security incidents
* Delete or return data upon termination of services
* Submit to audits and provide compliance documentation

## Objecting to a Sub-processor

If you object to DryMerge's use of a new sub-processor, you may:

1. Notify us in writing at [privacy@drymerge.com](mailto:privacy@drymerge.com) within 10 business days of receiving notice
2. Provide specific reasons for your objection based on legitimate data protection concerns
3. Work with us to identify alternative solutions

We will use reasonable efforts to accommodate valid objections, including making available changes in the Services or recommending configuration adjustments.

## Additional Information

For questions about our sub-processors or to request additional information about data processing practices, please contact:

**DryMerge, Inc.**\
Data Protection Officer\
Email: [privacy@drymerge.com](mailto:privacy@drymerge.com)

For a copy of our Data Processing Agreement, visit: [/legal-policies/data-processing-agreement/page](/legal-policies/data-processing-agreement/page)

***

**Note:** This list is current as of the last updated date shown above. DryMerge reserves the right to add or change sub-processors with appropriate notice as outlined in our Data Processing Agreement.


# Terms of Service
Source: https://docs.drymerge.com/legal-policies/terms-of-service/page

These Terms of Service govern your use of the website located at https://drymerge.com and any related services provided by DryMerge.

By accessing [https://drymerge.com](https://drymerge.com), you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by DryMerge.

We, DryMerge, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 12 September 2023.

### Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

* modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
* remove any copyright or other proprietary notations from any materials and software on this website;
* transfer the materials to another person or "mirror" the materials on any other server;
* knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service DryMerge provides;
* use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
* use this website or its associated services in violation of any applicable laws or regulations;
* use this website in conjunction with sending unauthorized advertising or spam;
* harvest, collect, or gather user data without the user’s consent; or
* use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

### Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to DryMerge and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by DryMerge at any time.

### User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a license from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

### Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, DryMerge makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall DryMerge or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if DryMerge or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

### Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. DryMerge does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

### Links

DryMerge has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by DryMerge of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

### Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

### Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

### Governing Law

These Terms of Service are governed by and construed in accordance with the laws of CA. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.